Privacy Policy

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The Herb Merchant, Inc. recognizes the importance of protecting the privacy of personal information about you as a user of our web site. This statement is designed to explain what information about users the web site collects and how that information is treated.

If you have any questions, please contact us by e-mail at

1. Information Collected

This web site does not collect personal information about a user except for information that is voluntarily provided to our company so that we can serve the user's needs and our legitimate business purposes.

For each visitor to our web site, our web server does not automatically recognize any information regarding the domain or e-mail address. We collect only the domain name, but not the e-mail address of visitors to our web site, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and to improve the content of our web site, and is not shared with other organizations for commercial purposes. We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. We never make your e-mail address available to any other company or organization without your permission.

If you supply us with your postal address, you may receive periodic mailings from The Herb Merchant, Inc. with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an e-mail to the above address.

2. Our Mailing List

If you provide us with your e-mail address, or have done so in the past, we may upon occasion send you e-mail offers.

Our mailing list is used purely for releasing occasional information about our products and services. We treat our mailing list details in accordance with item 1 above. Furthermore, we do not make any mailings via our own system on behalf of others. Each e-mail sent via the mailing list includes a clear statement as to how the users may remove themselves from the list.

3. Cookies

Our site uses cookies for functionality but these are not linked to personally identifiable information. Our cookies are never used to track web sites you visit other than

4. Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL via PayPal.

5. Changes to this Statement

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy statement. If our information practices change at some time in the future we will post the statement changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending an e-mail to the above address.

If you feel that this site is not following its stated information policy, you may contact us at the following address.

The Herb Merchant, Inc.
137 Goodyear Road
Carlisle, PA 17013